Springboro Tech Solutions Group Privacy Policy

Introduction

This Privacy Policy explains how Springboro Tech Solutions Group (“Springboro Tech,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information from individuals who visit our website at www.springborotechsolutions.com (“Site”) or otherwise interact with us (collectively, “Users”).
By accessing or using our Site, you agree to the practices described in this Privacy Policy.

Information We Collect
Non-Personal Information
We collect non-identifiable information that does not directly identify you, including:
Browser type and version
Device type and operating system
Language preference
IP address (may be anonymized where applicable)
Pages viewed and navigation patterns
Click behavior, access times, and referring sources
General usage and technical data used for site functionality and analytics
This information is collected automatically when you use our Site.

Personal Information
Personal Information refers to data that can directly or indirectly identify you. This may include:
Name
Email address
Phone number
Physical or business address
Information submitted through our contact forms
Service-related communications
IP address or unique device identifiers
Any information voluntarily provided during service inquiries or consulting engagements
If you become a client, we may also collect project details, billing information, or technical details necessary to provide IT services—only with your authorization.

How We Collect Information
We collect information in the following ways:
When you submit a contact form or communicate with us directly
When you browse or interact with our Site
Through cookies, analytics tools, and tracking technologies
From third-party service providers that help operate our Site (e.g., Google Analytics)

How We Use Your Information
We use Personal Information and Non-Personal Information to:
Provide and improve our IT consulting and support services
Respond to inquiries and communicate with you
Send service updates, technical notices, or relevant announcements
Maintain and enhance Site performance
Conduct analytics to improve user experience
Support marketing efforts (you may opt out at any time)
Protect our systems and detect unauthorized activity
Comply with legal or regulatory obligations
Enforce our policies and protect our rights
We do not sell or rent your information to any third party.

Sharing and Disclosure
We may share Personal Information with trusted third parties only when necessary. This includes:
Website hosting and cloud providers
Analytics providers and technical tools
Communication platforms
Subcontractors assisting in delivering IT services
Payment processors (if applicable)
These service providers follow privacy and security practices consistent with this Policy.
We may also disclose information when necessary to:
Comply with legal obligations, laws, or regulations
Respond to law enforcement or governmental requests
Enforce our contracts and policies
Protect the rights, property, or safety of our company, Users, or others
Detect, prevent, or address fraud or security incidents

User Rights
Depending on your location, you may have the right to:
Request access to your Personal Information
Request correction or updates
Request deletion (“right to be forgotten”)
Restrict or object to processing
Obtain a copy of Personal Information you’ve provided
Withdraw consent at any time
File a complaint with a supervisory authority
To exercise your rights, contact us at:
kevin.paturzo@springborotechsolutions.com
Some requests may be limited by legal or operational requirements.

Data Retention
We retain Personal Information only for as long as necessary to:
Provide services
Meet legal, contractual, or regulatory obligations
Resolve disputes
Enforce our policies
Information that is no longer required will be securely deleted or anonymized.

Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience and Site functionality.
Types of Cookies We Use:
Session Cookies: Deleted when your browser closes; support basic functionality
Persistent Cookies: Stored for future visits to remember preferences
Third-Party Cookies: Set by analytics or service providers (e.g., Google Analytics)
Cookies may collect anonymized usage and technical data.
You may disable cookies through your browser settings, but some features may not function correctly.
Google Analytics
We use Google Analytics to understand how visitors use our Site. Google collects information such as page visits, browser details, and general usage statistics. Google does not receive personally identifiable information from us.
Use of this data is governed by Google’s Privacy Policy and Terms of Use.

Third-Party Links
Our Site may contain links to external websites.
We are not responsible for the privacy practices, content, or policies of third-party sites.
We encourage Users to review the privacy policies of any external sites they visit.

How We Safeguard Your Information
We implement reasonable technical and organizational measures to protect your Personal Information, including:
Industry-standard security controls
Encryption measures where applicable
Restricted access and authentication controls
Monitoring for suspicious or unauthorized activity
Vendor security evaluations
Secure storage practices
No data transmission or storage method is 100% secure. While we take appropriate measures to protect your information, we cannot guarantee absolute security.

Changes to This Privacy Policy
We may update this Policy periodically. Updates will be posted on this page with the revised effective date.
Continued use of our Site after changes are posted signifies acceptance of the updated Policy.

Contact Information
If you have questions about this Privacy Policy, your rights, or how your information is used, contact:
Springboro Tech Solutions Group
Email:
kevin.paturzo@springborotechsolutions.com